Credit Card problems
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Seller_t8oKXtuEIqBOE

Credit Card problems

I received the message below from Amazon. Credit card payment worked well over the last two years, in both directions. No changes to my credit card happened. I called the bank whether there is something wrong with the credit card, and all is fine. I have no clue what to do.

Hello from Amazon Services,
We were unable to verify the credit or debit card information that you provided for your account. As a result, any payments to your bank account will be suspended until you update your charge method. Funds will not be transferred to you until your charge method has been updated

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Tags:Bank account, Credit card, Payments, Verification
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Seller_DROodOAYHftnc

Are you sure this isn’t a scam ? - I think it may be - I have had similar in the past.
Is there a link to click on to ‘update’ your charge method ? - if so then it is not a genuine email from Amazon.

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Seller_t8oKXtuEIqBOE

No scam. I tried to update my card details (well, confirmed the old details) and immediately got again the same message from Amazon. I did this several times and got a message from Amazon again and again after updating. So the message comes from Amazon. It s about a payment to me.

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Seller_mBENc0rmDmw5W

I think @Everybody_Has_One is right.
Every time Amazon moves money to your account they ‘verify’ it by a small transaction - up to £5. If there are insufficient available funds in the account then you get that message.

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