The worst thing about selling on Amazon is how incredibly unstable and unreliable it is. You can rent offices, hire a full team, manufacture hundreds of products, or even build a factory, but you are ABSOLUTELY UNPROTECTED from their ridiculous rules and decisions.
At any moment, your account can be deactivated — for something as minor as a comma! Yes, that’s the reality. In our case, for example, they claimed there was an address mismatch, even though we checked everything a hundred times and it all matched perfectly. But according to them, it didn’t, and they blocked our account.
The most frustrating part is that they never tell you what exactly doesn’t match. They just send their cold, robotic emails. You can ask them a hundred times, and you’ll receive the same useless copy-pasted response a hundred times. One real human could simply tell us what the issue is, and it would be solved in seconds!
But no, there are no real people — just idiots behind computers doing copy-paste. Because of this, many of our products have been blocked, and we NEVER found out why. All we got were those same mindless, automated responses.