incorrect VAT charge

Amazon service invoices should be invoiced to where the buyer is established with the local VAT rate applied as of August 2024. However, we are being charged the rate of various EU countries on services which cannot be reclaimed. These invoices need to be amended to charge the UK rate of VAT as this is where we are established allowing us to reclaim this VAT on our domestic return.

Ha s anyone else had this issues and if so was it resolved and if so how?

Thanks