Is there a data base of customers that 'use the system' to rip off sellers?
I’m getting sick of customers claiming they didn’t get the parcel and getting a refund.
Just had one where i sent the customer evidence that they had signed for the item and they put a claim in to Amazon and just seen they refunded them!
Put an appeal in but is there a data base where we can add these sh1ts to so we can at least share the ones to watch?
Might help in the long run if we prove to Amazon that these people DO exist and here’s the evidence of them doing it to dozens of us.
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Seller_BS5lg2keRs2QO
Amazon have one. The issue though is that Amazon’s tolerance exceeds that of most 3rd party sellers. I don’t know that they’ve ever published / stated how many buyer accounts they’ve taken action against, but it would be interesting to know.
As for a 3rd party tool, i would guess that it would be against data protection rules. It’s also against Amazon’s policy on sharing buyer info. I know some sellers have advocated a “block buyer” button and i can’t see an issue with that personally. (aside from it potentially not being too effective)
Seller_qqCKaiyZvp4Rc
Such a system wouldn’t work on the worst fraudsters because they will use multiple delivery addresses and fake details anyway
Seller_ZQyopdiwkUHOZ
A list like that being kept or publicised by sellers would grossly violate PPI laws.