Immediate Action Needed;case id:17873471891
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Seller_rNidjCWKB23FX

Immediate Action Needed;case id:17873471891

@Manny_Amazon@Cooper_Amazon@Michelle_Amazon@Rose_Amazon@Glenn_Amazon

Hello Amazon team,

Our case(ID:17873471891) was submitted on June 7th. Amazon promised us to resolve it within 10 working days, but now it has been over ONE MONTH and we still haven't received a reply.

I hope you can help me solve the problem as soon as possible. This has dealt a devastating blow to our sales

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Product safety and compliance
Tags:Product compliance, Regulations and standards
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Manny_Amazon
In reply to: Seller_rNidjCWKB23FX’s post

Hello @Seller_rNidjCWKB23FX,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

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