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Read onlyww w.change.org/p/let-s-make-amazon-seller-support-better
guys please sign this
Am so done with seller support
20 signatures in 3.5 years. Unfortunately its a molecule in a drop in all the oceans in the galaxy, but worth a try.
Better support means better sellers means a better platform means more customers for less cost, but who needs common sense when Amazon knows best.
There are none so stupid as those who know it all and have stopped learning.
I get the sentiment but it's pointless, Amazon don't give two hoots or even one hoot for that matter about marketplace sellers. It's all about the money!
It's a free market which means you can leave if you want to and it also means someone else can come up with something more attractive than Amazon.
The latter may have already started to happen. That will be the only motivation for Amazon to implement changes to retain sellers. Hey that's life, choose the best path that suits you.
Yes I am definitely going to sign this petition. I have been with Amazon for nearly 20 years and SS has got worse and worse to the point of non existence.
When deciding what to do with the peition, I suggest you find out which bodies look into monopolies as I know Amazon is being invesitaged in some countries and they look at various aspects of this. One feature might well be lack of customer support.
Anyway good luck. If you fight you might win, if you don't you definitely lose!!
There is more help on these forums then there will ever be via seller support, what we need is a new a-z system and review team asap.
Agree to the fact that Seller Support has de-graded or has become less concerned about its sellers being on the platform or not ,
It definitely should reach certain level of Leaders who care about this if any.
Myself facing multiple issues after being a seller with 12 years of selling history - I have been taken off selling accounts for failing their verificaiton procecss ? After 12 years? no one has an answer and each email ends with '" We cannot respond further to your queries about the account closure"
Seriously concerning!
Amazon is both good at building business and ruining business!
I won't give up on this for sure!
Nagina INt.