ID verification
I have been trying for days to "reactivate my account" – though it has never yet even been activated, and understand they need for ID verification. However, I keep going round in circles trying to do this
"The bank statement holder's name does not match the name on the national ID document."
I called many times and Amazon support double checked, my name and address are match. Let me submit same documents again, back through the same process!
All I want to do is complete my ID verification so I can start selling my products on Amazon – can anyone please help? Or can anyone from Amazon actually contact me?
ID verification
I have been trying for days to "reactivate my account" – though it has never yet even been activated, and understand they need for ID verification. However, I keep going round in circles trying to do this
"The bank statement holder's name does not match the name on the national ID document."
I called many times and Amazon support double checked, my name and address are match. Let me submit same documents again, back through the same process!
All I want to do is complete my ID verification so I can start selling my products on Amazon – can anyone please help? Or can anyone from Amazon actually contact me?
0 replies
Atlas_Amazon
Hello @Seller_BszSeBZB9ewV9
Thank you for the information provided. I have gone ahead and transferred your information for additional review. We do not have any updates or guidance that can be recommended as of now. We do encourage you to continue to monitor your notifications and case log for any updates on how to proceed.
If you do receive any updates or details you would like reviewed, please provide the information to this thread for support.
Best,
Atlas
