FEATURE OFFER DISAPPEARED NO SALES LOSING BIG SALES
all of sudden my feature offer is gone on all my active listings and i am losing 3k gbp sales every day , this is a private label product and my account has selling access benefits direct from the brand and also rights owner with brand registry . the original brand account is out of stock so basically only 1 offer is active which does not have feature offer anymore , we are only doing FBA
seller support seems clueless and gives automated replies
@Sarah_Amzn
23 replies
Spencer_Amazon
Hello @Seller_ljDIemz7FjHOX,
I am Spencer with Amazon.
I am looking into this and will get back with you as soon as I have an answer.
Regards, Spencer
Spencer_Amazon
Hello @Seller_ljDIemz7FjHOX, @Seller_7Gzk2DXnerEBv,
Can you please provide me with the ASINs of the lost featured offer?
Regards, Spencer
Seller_5FEtGj3YbWHmj
Hello dear,
Is your issue resolved? if yes kindly guide me how you resolved it as I am facing similar issue.
Thanks