Seller_obfTYnn33dpW7
AGL-AWD Shipment Problems
Does anyone know how to escalate a case of an AGL shipment not showing up on AWD Inventory after four weeks?
AGL-AWD Seller Support have not been able to give us any update.
The AGL Proof of Delivery shows
- Arrival date: 2024/10/09
- FC scheduled processing end date: 2024/10/13
- Unload date: 2024/10/21
Shipment references
- AGL Shipment ID:STAR-QJTFXFNN5PE2M
- Amazon reference ID:2RA7HSHZ
Amazon Case ID
- Case ID 16556285401
Any help is much appreciated
Thanks
Mark
Tags:Warehouse
10
6 replies
Topher_Amazon
Hi @Seller_obfTYnn33dpW7,
I'm sorry to read about this experience. I've escalated to our AWD partners and they are working with the internal team to research and resolve the issue. I'll advise here as soon as I hear back.
Topher
10
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