I contacted support but as usual they wanted to answer a completely different question. The case ID is 10630064192 , Can anyone help? @Sarah_Amzn, I tried to respond to you in a previous thread but somehow it is locked and won't let me respond. I haven't opened a new case after this one opened on 19th December 2024 which is not a very long time ago. Can you please help?
Hello @Seller_caeXevLQsD6CA,
Please note that threads automatically close after 30 days of inactivity. I'll reopen the previous thread so we can continue our discussion there. To avoid confusion, we'll close this one.
Regards,
Sarah.