Customer restrictions UK 18 knife
Hi all I know this has been discussed previously but has anyone found where to add the UK 18 knife attribute for selling knives? I've spend hour trying list a hand made knife that I have made but can't seem to solve the problem
5 replies
Ezra_Amazon
Hey @Seller_DoTQptf9KkkYB,
Check the help page Process for flagging bladed products. It guides you through the whole process step by step.
Cheers, Ezra
Seller_yWV6zONKqjpCD
Hi, there is no 'customer_restriction_type' in the file.
And I can't edit the listing via manage inventory as I'm now apparently 'Not approved'.
Please see attachment and advise.
Ezra_Amazon
Hi @Seller_yWV6zONKqjpCD,
Thanks for replying and sorry for the delayed response.
For help with template inventory files, your best bet is to contact Seller Support directly. If you've already done this and are still having issues, just share the case ID with me and I'll escalate it to our partner team.
Best, Ezra
Seller_7Gl7p8Nn2bEQV
Hello, my product is Car Window Tint Kit, but it is judged as a blade product by the system. My product does not contain blades. I have appealed for a long time, but they still did not approve my request. Please help me find out where the problem is, thank you
CASE ID 10860855822
ASIN: B09M727MJT
Ezra_Amazon
Hi @Seller_7Gl7p8Nn2bEQV,
Checking internally, I can see that the ASIN B09M727MJT is already active. Can you please confirm from your side?
Thanks! Ezra.
