Hi

Sorry to ask on here but I am at my wits end. I have been trying to get approval for a brand that I buy from the distributer who owns the brand themselves. Invoices from said distributer have been rejected. Links to companies house for trademark reference ignored, so as the distributor is not the greatest help I purchased 10 units of stock from Amazon to be told it has to be 50, so i got 50, now only to be told it has to be 100, are they making it up as they go along?

What do I need to request from the distributer that would satisfy Amazon?

How on earth do we now get brand approval?

1. Trying to list a new item for a brand which I am already using. Now says I need Brand Approval for the item. So I click on 'Apply to Sell' button and it takes me to a 'View Selling Applications' page and it now shows that the Brand I am trying to list against has a 'declined' beside it - even though I have already gone through the approval process for this brand and have offers against the brand which are active. Clicking the 'reapply' button does nothing.

2. Trying to list a product for a new Brand. Again says I need Brand Approval and again the 'Apply to Sell' button takes me to 'View Selling Applications' page - but now what do I do?

In both cases I am taken to 'View Selling Applications' - but there is no facility, option or button to start a new application only to look at historical old applications - for which many now say 'declined' even though I have been given approval in the past. I cannot see anywhere how to start a new brand approval application.

Help pages refers to getting a 'Request Approval' option which is certainly how it used to work - but now I am instead just taken to this 'View Selling Applications' page and then there is nowhere to go to start a new application.

I have been repeatedly been getting declined on all my brand approval requests. I am providing invoices from a reputable distributor that meets all the requirements for brand approval.

I have used invoices from this distributor for all my brand approval requests in the past and never had a single issue, however now every request i put through it is rejected, sometimes even instantly. It doesn't make any sense because I have got brand approval accepted using invoices from them every single time in the past.

I have reopened my cases multiple times and given the required information to contact the distributor to confirm my orders with them and validate every single unit purchased, however my cases are still being dismissed, therefore i know Amazon are not even validating and checking the invoices properly.

I have hundreds of units in storage(Every unit can be validated through the invoices) that i am unable to send in because Amazon are not doing their checks properly.

@Seller_mIRnuhdx7l5sN @Seller_DNQGSsdC7DccM @Seller_gAhPNiLrkfTcr @Seller_Huz6FT08OxHAR @Seller_hnDMgUKxMh1V4 @Seller_XUNeUuvrQDpgP @Seller_TSXM2A5nxWSuH

PLEASE HELP AND GET THIS RESOLVED FOR ME.

CASE ID 10413274942

CASE ID 10413430832

CASE ID 10413560802

If this issue is not resolved soon, I may have to look at closing my Amazon account as 70% of my orders are from this distributor, and Amazon do not seem to be passing to the relevant team and actually validating the invoices being attached.