FBA shipments delay at HLI2

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Seller_QEi1hmDOyQeGO

FBA shipments delay at HLI2

Has anyone got their units checked in? I have not got any updates and it still shows delivered. I have 2 packages shipped and delivered on May 7th and has been stuck on delivered.

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10 replies
Tags:FBA, Fulfilment, Fulfilment Centre, Ship to FC, Shipping
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10 replies
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Seller_vCy0xpcY7PnIx

My box was delivered on May 13th and still not check in

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Seller_skLLBkt2rYrvf

Same for me I've shipped over 100 boxes three different orders and all it says it's delivered.

this is totally screwing up my business. I will never ship anything to this location again.

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Seller_k3XjlVsz20FWy

Same.....it's been almost 2 weeks since delivered. I'm out of stock now. I had to turn on FBM.

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user profile
Christine_Amazon

Hi @Seller_QEi1hmDOyQeGO and seller participating in this thread.

The standard processing time for shipments usually ranges from 2 to 30 business days. However, in some cases, especially during high-volume periods like pre-Prime Day, processing can extend up to 60 days. When your status shows "Delivered," this means your packages have physically arrived at the fulfillment center but are still awaiting processing.

The current delays are mainly due to the surge in Pre-Prime Day inventory, as many sellers are sending in their stock to prepare for one of Amazon's biggest sales events. Fulfillment centers are experiencing higher than normal volume of incoming shipments, which impacts processing times across the board.

If your units have been in "Delivered" status for more than 30 business days, you may want to open a case with Seller Support for investigation. However, given the current Pre-Prime Day period, some additional patience may be needed as the fulfillment centers are handling an exceptionally high volume of incoming inventory.

Rest assured that your packages are in Amazon's possession and will be processed, though it may take longer than usual during this busy period.

Christine.

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Seller_tzb0Adb4whsRu

It takes 60-90 days for our FBA shipments to be completed from the day the shipment was created to the day Amazon puts it in "closed" status.

We wish we only had to wait 30 days. Thank your lucky stars it's not 60-90 days.

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Seller_153zO5dxxE6Xt

Has your shipment been received yet? I had 16 boxes delivered to this warehouse on 5/7 also that still have not been unpacked....so frustrating

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