Countries
Read only
I think I have been hacked
My facebook and email account was targeted. I thought it was just coincidence that my amazon went down at the same time for "forced violation" ( I wasn't able to produce a receipt for a penguin book as all old and my personal collection).
So i have to shut the other account. I think it is in Japan. I only sell to the UK but can see it is active on Japan in ONE drop down menu. I know that I have to sort that one first, but how? when I click on my duplicate seller account on Japan, I have to fill it all in in Japanese characters. I have appealed, just to be able to send notifications to them. I think if this isn't resolved by them then I will do a tiktok as this is poor. They should be protecting our accounts so if it is from a random IP address they should pick up on it. Any advice
0 replies
Sarah_Amzn
Hello @Seller_j5ViVjUMPd39A,
I'm Sarah with Amazon.
To ensure the fastest resolution, the AHS team will be handling your case in this other thread: Duplicate account and account deactivation.
You can follow up there for updates. I'll be closing this duplicate thread to avoid confusion.
Kind regards,
Sarah.
Similar Discussions
