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Stolen UPC Amazon will not address the issue.
Hi I have a similar issue to many on here. Some counterfeiting company has randomly used one of our correctly purchased UPCs for their product. This means we cannot send our own legal and licensed product into Amazon. They keep telling me to report it through brand registry which I have. I am in the usual Amazon loop of asking for information, providing it, them giving an answer to a totally unrelated problem, me stating the problem again and Amazon asking for information already provided. Case number 9759970202
If anyone from Amazon reads this please respond.
2 replies
Seller_KB1lGkobWmO6j
This is what Amazon have to say.
Hello,
Thank you for submitting your notice of infringement. We cannot take action on your report for the ASINs that were submitted for the reasons listed below.
We are unable to take action on your report because UPCs, barcodes, and EANs do not have intellectual property protection.
We leveraged a combination of automated means and expert human review in the processing and decision-making of this report.
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