Hello everyone, I have a problem with reviews disappearing. 150 reviews DISAPPEARED. Previously sold without a variation and now decided to try to combine them into a variation to compare the results. After loading the variation, there were 294 reviews without two smells (8 smells). The next day, 230 reviews were sent. Two days later, 210. And now 190. HOW DO YOU EVEN UNDERSTAND THIS? I opened a couple of cases with support and in response, wait 72 hours. More than 4 days have passed but I still have not received an answer. Sales have dropped by 50%.

my account was closed because of the reviews section. i contacted amazon customer service and they told me to submit a reviews number. they told me where and how to find it, but i checked all my customers and customer reviews from where they told me. i could not find a review as they said. for this reason, i cannot access the reviews number and my account cannot be opened. what should i do?

Hello Amazon team,

I got several 5-star reviews from my customers (I checked and they did purchase my products), but it has been 2-3 months and reviews are still not showing on my product pages. I can only see them on my seller central account. Since positive reviews will bring more views and might lead to purchase, could you please help me to figure out the reason?

Much appreciated.