Brand Name Display Issue: Brand Name Missing from All Product Listings
I am experiencing an issue with brand name visibility across my product listings. While my competitors' brand names are displaying correctly, my brand name has disappeared from all listings, despite being properly included in the product names.
I have documented this issue with screenshots and openeda few support cases over the months, including the latest Case ID: 16482478411, but have not received a resolution. This inconsistency in brand name display is affecting my product visibility and sales.
Could you please investigate why my brand name is no longer displaying and help restore it to ensure consistent presentation with other sellers on the platform?
Please help!
2 replies
Seller_R2gW66zRjKyrd
@TaylorR_AmazonI've seen youve been helping on similar threads. I am happy to provide a list of my ASINs & screenshots if necessary. Please advise. I do not want to be a part of this Amazon experiment. Thank you!
Glenn_Amazon
Greetings @Seller_R2gW66zRjKyrd,
I'm sorry but at this time this feature is working as expected. Amazon constantly optimizes customer experience to present the most relevant product and brand information to improve the customer shopping experience. This means that certain information, such as brand name, may or may not be displayed.
You can improve the likelihood of your brand name being displayed by focusing on building a stronger brand and communicating your unique Brand story and value proposition with Amazon tools like Brand Stores, A+ Brand Story, Brand Tailored Promotions, Customer Reviews, and Sponsored Brands.
You can learn more about this policies in the Amazon Search help page. Thank you for your understanding.
-Glenn
