Problems selling
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Seller_2IeeuiR4vbVTE

Problems selling

Hi,

I had an account for years selling my collection of DR Who/Warhammer books. Now my account has been deactivated and all my books removed. When I try to reactivate it’s asking me to pay £800 and £128 a month.
Please, speak to me like a child. what has changed? I just want to offload my collection to pay my bills.

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5 replies
Tags:Payments
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5 replies
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Seller_esvgLzKXw2YAl

Did you cancel your subscription? It sounds like you didn’t. Or you have a bill for storage at the FBA centres.
Have you actually asked them what it’s for?

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Seller_19xPhE8YgkmxW

Hi auxlen_books1

Can you post the notice advising your account deactivation

That might help us understand what’s happened

Brian

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Seller_DROodOAYHftnc

Were you on the Pro selling plan ? (used to be called Pro-merchant) where you paid £30 a month fee ?
If so, did you fail to downgrade and they have continued taking the £30 a month ?
Or, was your stock in FBA and you have been racking up FBA fees ?

As Brian says, post the email notification you received, and it might help us to understand what is happening.

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Seller_xUKHc5xSYJmI4

It appears to me the reason you account is deactivated is because the payment method has expired owing a balance. Reactivate by updating your payment method?

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