Problems selling
Hi,
I had an account for years selling my collection of DR Who/Warhammer books. Now my account has been deactivated and all my books removed. When I try to reactivate it’s asking me to pay £800 and £128 a month.
Please, speak to me like a child. what has changed? I just want to offload my collection to pay my bills.
0 replies
Seller_esvgLzKXw2YAl
Did you cancel your subscription? It sounds like you didn’t. Or you have a bill for storage at the FBA centres.
Have you actually asked them what it’s for?
Seller_19xPhE8YgkmxW
Hi auxlen_books1
Can you post the notice advising your account deactivation
That might help us understand what’s happened
Brian
Seller_DROodOAYHftnc
Were you on the Pro selling plan ? (used to be called Pro-merchant) where you paid £30 a month fee ?
If so, did you fail to downgrade and they have continued taking the £30 a month ?
Or, was your stock in FBA and you have been racking up FBA fees ?
As Brian says, post the email notification you received, and it might help us to understand what is happening.
Seller_xUKHc5xSYJmI4
It appears to me the reason you account is deactivated is because the payment method has expired owing a balance. Reactivate by updating your payment method?
Winston_Amazon
Hey @auxlen_books1,
Do you have any updates on this?