Error 8572 while trying to list products
I am receiving this error code when trying to make a listing. i have heard this is some sort of glitch ? my UPC barcodes have always been fine with all my other listings and i also have brand registry with my items as well. how can i fix this issue as it is happening with all new listings i try to make.
I purchase my barcodes from Barcodelove and always have so not sure why this is happening
8572: You are using UPCs, EANs, ISBNs, ASINs or JAN codes that do not match the products you are trying to list. If you believe that you have reached this message in error, please contact Selling Partner Support with the following information:
Product Name
Manufacturer name
Brand name
UPC, EAN, ISBN or JAN along with GS1 certificate
Non-brand owners: A copy of a letter/email from the manufacturer or brand stating that the UPC, EAN, ISBN or JAN that you are using to list this product is valid
Brand owner: Valid and current (not expired) GS1 certificate for the GTIN range(s) used by your listings
8 replies
Seller_DTufFoxJuMU0M
Its not a glitch
It means that the code you are using has already been used in Amazon catalogue and is now locked to that brand.
Only barcodes purchased from GS1 are acceptable to Amazon
Seller_wd4yRM3aU6KTV
Its not owned to no one there brand new fresh barcodes that come with certificate.
also barcode love have approved barcodes you buy i have been using them for years
Seller_7VbclcPFFRTnc
From amazon help page on listing with gtins
Valid UPCs
We verify the authenticity of product identifiers by checking the GS1 database. EANs/UPCs that do not match the information provided by GS1 will be considered invalid. We recommend obtaining your product identifier directly from GS1 (and not from other third parties selling EAN/UPC licences) to ensure that the appropriate information is reflected in the GS1 database.
Seller_zde5KL8XX3NnZ
I’m also getting this error using GS1 barcodes from our companies GS1 account, and having brand field as my company name which is also in the GS1 account. I feel maybe it is a technical error on amazon side.
Seller_zlHgbzDbF3d0f
I used to/still get this.
The problem was for me that I was putting in a brand name. Now I use ‘N/A’ in that field and there are no issues.
