11th day and haven't received my disbursement
Amazon says that the payment was sent to my bank on 25/08/2024, but I haven't received it yet. They also gave me a transaction ID, but my bank says, there is no such payment on my account.
19 replies
Seller_9MqUsxCwwmuXl
This is crazy. I have called my bank 3 times and they say that there is no money on my account. Amazon says that they sent it. It's been 13 days already since I have requested the payment. Where is my payment? I asked Amazon to send me some kind of banking payment confirmation that proves that they sent the payment but they just ignore me. It's £11600.
Seller_VUcjClrPIVFRy
Have you tried the "why didn't I get paid" tool?
Use the tool below to find out why you might not have received a payment.
https://sellercentral.amazon.co.uk/help/hub/reference/19301
There are also common reasons why payments fail/delay which may be useful to you.
Simon_Amazon
Hello @Seller_9MqUsxCwwmuXl,
Here Simon from Amazon.
I wanted to follow up and see if you're still having trouble locating your disbursement.
Best,
Simon
