Missing Inbound Shipments Case ID 17314911671 & 17120440981 pending
Hi,
I have so many missing inbound shipments cases pending with Amazon. Amazon is not replying these days easily on any cases. Even if they reply they claim that "they have not received the missing inventory and we should check with our vendor."
They want stamped BOL whereas Amazon fulfillment center just ask carrier trucks to drop the trailer and go. Amazon fulfillment center never provide stamped BOL or delivery receipt.
Is Amazon FBA seller support is not working any more or Amazon has changed the policies?
1 reply
NR_Amazon
@Seller_X3epdLcG6Uxzn
I'd be happy to jump in here!
After reviewing the two cases in question, I have relayed over the documentation you provided to our partner teams for further review. Even the documents provided are not accepted, I'll figure out what is missing so that we can get this closed out for you! You should be hearing directly from our team once they have investigated on their end, and will either reply to your current cases opened or create a new one on your behalf.
Thank you,
NR_Amazon
