Hello!
I am going through the mill with my bulk uploads. Of course, my older templates do not work, so I am trying to upload using the newest template. I copied all of data from the old template to the new template. I am simply trying to update my products and add my Christmas sales dates in.
The processing file makes note of an onslaught of various image errors, none of which are correct (images are accessible via the web, the sizing should be applicable, they're not returning a 404 page, etc) - these are the same images that I have used on these same listings for years. However, with this, I am currently moving images around and renaming them in hopes of appeasing this automated system. There is one strange image error on a handful of my products:
- ERROR 100238: The PT05 image violates Amazon Image Standards. To fix, please upload a new PT05 aligning to the image requirements.
This error does not seem to be in the help topics that I have searched, but within a separate issue, I did have a lot of images removed from listings because they contained text. The absurdity of it is beyond words. My images contain text because I sell personalized gifts, and the text is the name displayed on a sample product. That's just another issue in a long list that seems to grow longer daily. Like I said, this is just a handful of products. My main issues with the uploads are below.
Aside from image issues, the errors that I have no control over are:
- ERROR 17: FulfillmentCenterID was not recognized as a valid value; inventory was not updated. This may be because you have not used Fulfillment by Amazon on this account yet. To get started with FBA go here: https://sellercentral.amazon.com/gp/ssof/invite/join-fba-redirect.html?scInvite=Y&ld=fbafeederr
I have never been FBA. There's a new column in the template asking for the Fulfillment Channel, and the options are "DEFAULT_NA" and "AMAZON_NA". It doesn't matter if I leave this cell blank or use "DEFAULT_NA", I get the same error. I have not tried "AMAZON_NA", as I feel like that is just for FBA.
- ERROR 6039: You need to obtain approval to sell products in this restricted sub-category. The approval process may include document requests and performance checks related to the product. https://sellercentral.amazon.com/help/hub/reference/GDXA7FHN98NH3FYJ
This error makes no sense. I am listing in a category that I have always listed in, my products are already live on site in, and it does not require special approval. The browse path is: Home & Kitchen > Home Décor Products > Home Décor Accents > Snow Globes, and the node is: snow-globes. Please note, on the upload template the drop down option is "snowglobe" rather than "snow-globes" as the node indicates. I am not sure if that matters, but I suspect it might.
I have placed help tickets on this issue, and they always want to focus on the image errors. Help ticket 15711320661 and 15934208761.