Catalogue Error

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Seller_EDuI36eb46lZP

Catalogue Error

Catalogue listings incorrect, SS not helping. I keep getting the same response :- Hello from Amazon Selling Partner Support,

Thank you for contacting us to update detail page information for ASIN – B0BZQ51WSP (5053014934521)

Changes to the product information cannot be made due to one of the following reason(s):

Our records show that you do not sell this product. We can only review your detail page requests after you have created a listing for the product. If needed, here are the steps to create a listing:

1. Select Add a product from the Catalogue drop-down.

2. Search for the product you want to sell on Amazon within the Find your products in Amazon’s catalogue section.

3. If you locate the product that you want to sell, perform these steps:

a. Click on Show variations (if applicable).

b. Select a condition.

c. Click on Sell this Product.

d. Enter your offer details in the provided data fields

e. Click on Save.

How can I list it as the sizing will be incorrect.

I have just opened a second product page to be changed as sold one of the bras, i messaged the buyer to see if size was correct, amazon have it wrong again, I had sold a 42D but buyer wants 42DD.

Its us sellers who get penalised if we get it wrong. I seem to be going round and round in circles. I have also attached numerous times the LOA. Please help

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