Hello everyone, I successfully activated and opened my Amazon account. Then I listed my product and there were no problems. I received an identity verification violation the other day. They gave me a 3-day period. At the end of the first day, I clicked on the ''Appeal'' button in the account health section and completed the required identity verification and selfie steps and sent them. As in the pictures, a screen saying we will contact you within 2 business days appeared. The account is temporarily closed 2 days after I upload the documents. Then an e-mail came and I received a warning saying ''If you do not upload the requested documents and information within 19 days, it will be permanently closed.'' However, when I click on the violation in the Account health section, the same screen appears again "You have sent the documents and information, we will contact you within 2 days..." In other words, they closed my account but the system perceives it as if I did nothing. But when I click on the objection in the account health section, instead of a document upload screen as in the picture, the same screen always appears because I have done verification before ''You have provided the documents and information. We will contact you within 2 business days''. The communication section is also closed. I can't send an e-mail, live chat or call. When I select e-mail in the Help section, I always get stuck with the automatic bot. Amazon doesn't care. It's been 8 days and I still haven't received an e-mail or an approved account. There are only places in the pictures. When an e-mail is sent, I always get an automatic response. No communication can be established and the account is not opened. What's the problem? Amazon is asking for another document from me, why doesn't anything appear when I click on the appeal section? When I click on contact, I get a warning saying "You are not authorized to view this page". Can someone help?
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