Suspended Account and they refuse to give me money back
They suspended my account over a year ago and are refusing to give me my money/funds back of £4,000. Over the year I’ve tried emailing appeals@amazon.co.uk, disbursement-appeals@amazon.co.uk. and Reactivate your account submitting my message and uploading receipts.
Every time they respond like this:
You have not sent us sufficient information that we previously requested from you to address our concerns with your account. For privacy reasons, we do not provide details about our investigation methods.
can anybody help me please ?
£4,000 + all the products I sold I never got back is a lot of money
0 replies
Seller_qZO3ZCjoBXEeL
What was the suspension reason - what documents/information are they requesting? Do you have the original suspension email/notification?
Seller_ae51e0CJoHqCX
The issue is that they are missing information from you to make your payment. It could be anything from identification to bank account etc.
They are waiting for you to act, until then it will just stay there.
Seller_oeq6UxDcWFcrg
no I was private seller. I sold used and new items. New items like unwanted kids Toys.
Seller_oeq6UxDcWFcrg
you’ll be surprised! how many if you had kids. My account was active during Christmas and the COVID.
Seller_KOmaYerp4BUHD
Somethings happened at Amazon. They are no longer user friendly. I’ve been with them for ten years and did not know about aspects of selling. No email nothing to tell me about the account and selling how I was selling and they suspended the account and will not give me my back my 10Euros. Sounds its like institutional theft.
Seller_TufyJDtetbrlU
Something fishy here. 4k of unwanted gifts? lol
Seller_VJFloi7Cs0iaR
The real problem here is that you won’t admit what you have done.
This isn’t Ebay, you want to run a business on Amazon, then you have to act like one, and that includes declaring your earnings to HMRC.
It’s blatantly clear what’s happened here, and until you hold your hands up and admit that you’ve been dodging tax, you won’t see any of that money, because Amazon has to play by the rules that HMRC set, you are clearly making money from what you have been doing, there are plenty like you, we see them every day here.
It’s not your money Del Boy, forget about it and move on to the next scheme.
Try growing cannabis in your loft, I hear that pays well until you get busted too.
Seller_3di7P6gi1JyqG
If they’re never going to give you your money back, you couod give it back to the customers who purchased the product? With a statement against the refund to your liking? Just saying at least its not going towards Amazon’s unearned income then
Seller_GXvAetKWgpDWS
Better to send an appeal same happens with me and are able to recover 11K pound from Amazon i can help you.
Seller_DROodOAYHftnc
The thing is, it is highly unlikely the OP, @mdthu, will come back to the thread, now he/she knows they could have a bit of a problem !!
