Our disbursements have been on hold for months now and we have been trying to get this sorted, But we just get bounced around numerous different Amazon escalation email addresses within different countries. ☹.
We have spoken with numerous Amazon agents, sent multiple emails as requested by Amazon but are always met with “You have to wait for our team to get back to you”. There is always a “we will respond in 72 hours or 24 Hours”. And everytime the deadline elapses, there is no response, even though I am monitoring the inbox and our account like a hawk.
Please Amazon, Help us! We’ve been down too long, For an issue that is not showing anywhere on our records or various Amazon pages.
Is there anyone that can shed some light on how to resolve this as it appears to be an issue with others too.
Amazon claim the disbursements are on hold because of VAT but they are not able to tell us how much. According to our records there is no outstanding VAT but no one in Amazon is able to tell us otherwise.
This has caused us to suffer as not able to sell anything on Amazon within this time.
