Amazon Account deactivated without any reason
Hello My name is thinktariq andselling in usa so recently as you know i post about canda store deactivation so by appeal and providing the information explainationmy account become reinreinstated
After 2 days I received an email from amazon.ca that your USA,Mexico and canada stores has been deactivated
amazon email
Hello Muhammad Tariq
Your Amazon seller account has been deactivated in accordance with section 3 of the Amazon Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Funds will be withheld for 30 days, but this period may be extended due to circumstances of your account.
And I provide full completly explaination
Hello Greetings
Thank you for reaching out and providing information about the deactivation of my Amazon account.
I would like to clarify that I have only one amazon accont on my Details ThinkTariq and have never created or managed any additional accounts i reques that there may be a misunderstanding or technical error casuing this account linkage problem because I do not have any relationship, ownership, or any connection with the account which you mention SAF MART LLC. To the best of my knowledge there has been no violation of Amazon policies and I am confused how this link to SAF MART LLC has occurred.
I am only the owner of Think Tariq store AWANI LLC and I do not connected with saf mart llc account and i do not know who is the owner of this account
As per your Investigation I can confirm that:
I have never shared my account information with anyone and no one in my family or outside is involved with any other Amazon selling account.
The account has only been accessed through the same Wi-Fi networks and devices used during account creation. We have not used any other devices or networks for accessing the account.
No one other has access to my Amazon account and we have always attached to Amazon policies.
Due to I do not understand why this suggested link has been made. I greatly vale to my amazon account and I will appreciate it if you can provide further clarification on how this connection to SAF MART LLC was determined so I can address the issue in more detail.
I am fully loyal to following with Amazon policies and covering the principles of our account. I kindly request that you review this case and reinstate our account.
And Any Documents you need then please provide us the direct video call link we and do not know who link to our account and if you need documentation then please provide us the documents link as in previous link we are unable to attactch documents and just do filled those option which is our right to filled the correct options so please understand our concern that we do not who own the saf mart llc store
So Please try to understand and help us as we greatly value to our store.
Thank you for your time and assistance. I look forward to resolving this issue as soon as possible.
2 replies
CR_Amazon
@Seller_pRnMlOOErMt58
Hello there, my name is CR and wanted to hop in here. Please know that the seller forums are not a direct link to Seller Support and is not the place to submit appeal documentation.
I took a look at your account and see you have another thread opened for this here as well. Please only create one thread per topic to avoid confusion and eliminate duplicative work by support staff.
In looking at your account I see that you were provided with information on the next steps you need to complete via phone call today with an Account Health specialist. This information can also be found in your most recent performance notification here.
Please follow the information provided within. Unfortunately, I will not have anything further to share here outside of what is provided in these notifications.
Thank you for understanding.
CR_Amazon
Seller_pRnMlOOErMt58
But please now solve my problem please