Will deleting the Parent Listing have an impact on vine orders?
I have a new product with 2 variations. Recently, I had to delete my parent listing and create a new one. Before deleting the old parent I was receiving vine orders but with this new parent, I stopped getting vine orders. Upon checking on vine page I can see the old parent ASIN with "null" written on it but when I click on "claimed variations" I can see my child ASIN is "Active". The question here is what should I do in this situation? Should I "stop" this and enroll the ASIN again in vine? if so, will I be charge extra vine fees for enrolling a new parent but same child ASIN in Vine?
3 replies
Seller_eAkIcfBk1jNXs
Hey!
Hope you resolved your issue!
Can you please tell me how do i delete a parent asin?
Thank you!
Veronica_Amazon
Hello @Seller_Xd4QCJ8ozWCgZ,
Thank you for the post here! Once an item is enrolled in Amazon Vine and an order has been made you are unable to change the quantity enrolled. However, if you see an item has not been requested as of yet and the quantity redeemed is still 0 you can cancel and re-enroll the item into the program with the updated quantity. Im including the Manage Your Vine help page here. Also, you may send over your previous Seller Support case ID that you have submitted and I'm happy to escalate this further for you.
Kindest regards,
Veronica_Amazon
