Hi we have a invalid charge method error on my account and cannot access my seller page I got it checked by the seller support and received the email confirming my card is valid and it may take 2 minutes or upto 48 hours for the card to be verified can anyone please help with this as my account is stuck on here .

My account was set to 'inactive' when it had not been used for many months. I have tried to reactivate it by confirming the charge card on file (debit business card). While the UK store seems to to briefly verify, i still get the 'invalid charge method' screen prompting me to replace my card.

The card is still in date, same address and as same as used previously. I have tried 4 times to verify with UK store and Amazon have successfully charged £1.00 each time to my business bank account. So it looks like these pre-authorisation charges are successful.

However, i have recieved an email from Amazon saying "We were unable to verify the charge method that you provided for your seller account". I have also now received a deactivation email asking for utility bill...which i will not be able to send until i can get past the 'invalid charge method' screen. It prevents me from accessing other parts of the site including help pages and links.

It's the same card i used to open and verify the account before....so not sure what the issue is now?

I have checked if I’ve put the correct details multiple times and everything else, yet it still says “invalid charge method” is this because I need to use a credit card instead of debit? It’s very frustrating, any help will be appreciated.