Probable fraud but how and to whom?
So we get a phone call from the customer saying they did not order the item (£1.55) yet the address is correct, the recipient is correct but the payee is different. I thought proof of ID was needed to open an Amazon account? To cap it all the mobile phone number provided matched the home owners!
Probable fraud but how and to whom?
So we get a phone call from the customer saying they did not order the item (£1.55) yet the address is correct, the recipient is correct but the payee is different. I thought proof of ID was needed to open an Amazon account? To cap it all the mobile phone number provided matched the home owners!
0 replies
Seller_esvgLzKXw2YAl
Isn’t the obvious answer, that someone bought whatever item as a gift for them?
And obviously hasn’t told them.
Have you asked the customer if they know who paid for it?
Seller_f5cnodyVjLD4S
Be thankful they rang you. If it had gone through the messaging system Amazon would now be accusing you of sending out fake orders to boost your product reviews and sales rankings!
Keep an eye on your product reviews for £1,55 a competitor (the buyer, not the recipient) can post a verified damning review that could affect future sales.
This scam or fraud that you refer to, is known as “brushing.”
Let’s hope that in this case though, it is simply a forgotten order or gift which does happen too. 
Seller_Rds42gzScDQFa
Sounds like a “brushing” order to me. Google it.
Seller_iP4VbNXDDSZMG
Yes, we get quite a few of these, about 3 a week. I’ve spoken to Ebay about it but not got anywhere and obvs there’s no-one at Amazon to speak to full stop! My only theory is that it’s scammers buying low value items then asking for feedback to establish a postive reputation. Once they have sufficent sales/feedbacks, it potentially gives them a basis for a bigger scam via auction or selling higher value goods that they don’t them send out …
Seller_B4VbHpnDLDLAU
There cold be another reason
Some stolen cards are tested on very small value items in hope the persons does not spot the transactio / like a test. . If the card works it’s then used for either a large transaction or sold in bulk on the Dark Web.
