Stuck in Appeal Loop – Purchased From Amazon.com, Full Docs Submitted (ASIN B097WFJ5H2)

Hello Amazon Team and fellow sellers,

Our account {personal data removed, moderator edit} was deactivated over authenticity concerns related to ASIN B097WFJ5H2. We submitted several complete appeals, but continue to receive the generic “not enough information” response.

Here is what we’ve provided:

- Invoices from Amazon.com (Amazon.com Services, Inc. as first-party seller)

- Matching Wise bank payments {personal data removed, moderator edit}

- Packing slips from verified FBA prep centers (ShipHack, ComfyShip)

- Summary page showing:

→ 17 units sold via FBA

→ 10 units removed after deactivation (never resold externally)

We compiled everything into a PDF: **ASIN-B097WFJ5H2_Complete-Appeal-Package.pdf** and submitted it multiple times via Account Health.

We respectfully request a human review or guidance on how to move forward. We’re a small but fully compliant seller, and this situation is blocking our entire business over a product bought from Amazon directly.

Thank you,

{personal data removed, moderator edit}

{personal data removed, moderator edit}