i want to close my seller account
please help me close my seller account- when i select a close account from the settings it drives me to help page
4 replies
Seller_Hi7wbO2Kbo6bl
In order to close your account, it must be in good health.
If it is in good health then delete all listings, both active and inactive. Wait ninety days. Then close it.
Seller_rI7BZIczK8iAC
Since Amazon suspended your account according to your thread from two weeks ago, you cannot close it. You have to fix it properly and then do what @Seller_Hi7wbO2Kbo6blsays. But since the reason was "fraudulent and illegal" there is little hope. Just forget it and try on another platform.
In no way try to create another account. The system would recognize it and suspend it immediately. Even in 20 years.
Seller_kIukTwdhvntAp
'Closing' it is permanent so go to individual if you have not already.
In theory, you only get ONE account per lifetime though there have been reports of people being allowed back.
Forever is a LONG time so close it ONLY if you are 90 years old and are 100% positive you will never find a great product that belongs on Amazon.
CR_Amazon
@atoon
My name is CR and wanted to hop in here quickly to provide you with some information on how to close your account.
This link walks you through the process of what you need to do in order to close your account. I've pulled the below information from the link above:
Steps to take before closing your seller account
If you decide to permanently close your account, follow these steps:
- Fulfill any outstanding orders.
- Wait 90 days after your last sale to ensure the A-to-z Guarantee claims period is honored.
- Wait until you have a zero balance in your account (your next disbursement or charge date).
- Resolve all of your transactions with buyers, including issuing any necessary refunds.
- Confirm that your bank account information on file is up-to-date to receive a final payment.
- Check your Performance notifications to make sure that all the reasons for your account's suspension have been resolved and your account is restored and active before you can close your account
CR_Amazon