Account verification
Hi guys I am currently new to Amazon and I am in the process of getting my account verified, I registered as a sole proprietor and I gave in all the required documents such as bank statement, passport and UTR number. After I gave all that information to Amazon they came back to me and said they require more information, they required a letter of authorisation. I had no clue what a letter of authorisation was but I don’t some research and I was able to find a template that I sent to them. They emailed me a few hours later saying that they weren’t able to verify me without any reason. Now I don’t what to do I’ve emailed them and opened cases in seller central but still no help. Can someone please please help me. I would really appreciate it thank you!!!
Seller_VJFloi7Cs0iaR
Just out of interest, what exactly are you the ‘Chief Executive Officer’ of if you are a sole trader?
47 replies
Seller_7VbclcPFFRTnc
is this the template that you sent ?
Add letterhead of the company
POWER TO ACT ON BEHALF OF THE COMPANY
The undersigned [add name of Company here] (herein after, the “Company”), duly represented by (name and function) [add full name and function of the signatory here], confirms that [add full name of the Person of Contact here] is authorised to open a Selling on Amazon payment account with Amazon Payments, accept the User Agreement and other Policies, have access to the Selling on Amazon payment account and initiate transactions in the name and on behalf of the Company.
Dated this
## By:
was it on letterhead - and did all the details match what you registered on amazon ?
Seller_5yVE8v2MVwebh
Seller_5yVE8v2MVwebh
This was the email and then when I went onto Identitty information they asked for a LOA
Seller_5yVE8v2MVwebh
So what steps do I take now to get
Verified again and to start selling
Seller_5yVE8v2MVwebh
Yes and the bank statement was fine and was approved
Seller_5yVE8v2MVwebh
I put my full name as the company name
Seller_5yVE8v2MVwebh
That’s fine, yes I made sure everything was the same and it all matched up
Seller_iiXeIPli3tEln
There seems to be a misunderstanding somewhere here. If the OP is a sole proprietor I.e a self employed individual, where does a company come into it? A company is a separate legal entity which is why a person need a letter of authorisation to act on its behalf. A sole trader doesn’t need a letter of authorisation as the trading entity and the individual are the same thing.
Is there any chance you have somehow told Amazon that you are trading through a limited company?
