My account has been deactivated. I was simply trying to change the name of my LTD company.

I supplied all info on the emails from them and where it says I have to submit new information. I have done this now about 20 times.

I have perfect account health.

Each time I try and create a case I just get a automated email back saying to go and submit new information and then its marked as answered so I dont get anywhere with that.

I am going round and round in circles and there seems to be no way to actually talk to these people.

Does anyone know any way whatsoever I can actually speak to someone at Amazon and find out what the problem is?

This is BEYOND a joke now

PLEASE HELP!!! @Seller_fgtTzyHQfOM1x

Hi there,

Our account was deactivated by Amazon just over a year ago with a considerable balance owing to us.

Despite many many contacts by email and call, we have been unable to get the funds owed to us. We are asked to email disbursement-appeals@amazon.co.uk, which we do, they tell us that the hold on our funds has been released but we may need to verify our identity, the identity verification button is greyed out so we call and they say just to email the same people again.

We have also emailed seller-verification-transfer@amazon.co.uk also with no success. And we have raised many account health tickets. All to no avail.

Am running out of options and seem to be getting nowhere. Can anyone suggest anything that would help please?

Thank you

We are a real operating seller and have invested a huge amount of money to operate the European site. However, on April 20, 2023, we suddenly received a performance notice from the Turkish site, indicating that according to Article 3 of the Amazon Services Business Solutions Agreement, our Amazon seller account has been deactivated and all European sites have been closed at the same time.

In response to this situation, we investigated and found that from January 13, 2023 to April 2024, our mailbox has been receiving email invitations to open the Turkish site, but we did not reply to the email to open the Turkish site, nor did we add the contact information of the operations manager to apply for the opening of the Turkish site, so the Turkish site was not voluntarily opened by us and was not operated.

Please verify the specific situation and help us open the video verification channel to reactivate the European site.

Please other seller pay attention to this issue. If you have similar case, please discuss with us.

Thank you.