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GPSR documents for VEHICLE_TIRE
I'm selling products in the VEHICLE_TIRE category and need to provide GPSR documents, but they get rejected.
Tires are regulated under the regulation EU 2020/740 which contain two documents.
1. energy label
2. product information sheet
I have tried to submit the product infomation sheet as a "specification sheet" and "provider fact sheet". But both get rejected with the message in the bottom of this message.
When discussing with the manufactures the assess that the two documents are enough to satisfy the GPSR requirements so no other documents will be available.
How do I get the system to accept the documents?
or is there a way to find out what Amazon sees a "incorrect"?
Code: 100540
Message: The specification_sheet document in locale de_DE that you previously submitted to meet the COMPLIANCE_MEDIA_specification_sheet requirement for your product listing is incorrect. Please supply correct document to resolve this.
1 reply
Emma_Amazon
Hello @Seller_odYbF5oo3ZqYQ,
did you already read through the help page About product documents?
Do your documents fit all the Document guidelines at the bottom of the page?
Best,
Emma
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