Closed listing on subscribe and save

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Seller_KFqZlhD43mB4D

Closed listing on subscribe and save

If a listing has stock, but is closed by the seller, what happens to the subscribe and saves for that item? Are the orders for that item through subscribe and save cancelled or will they be shipped out?

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Tags:Cancelled order
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5 replies
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CR_Amazon

Hi @Hot_Tub_Club

Thank you for bringing this question to the seller forums. I have reached out to the partner team to get a definitive answer for you here.

To clarify, you are wondering if after you close the listing, if the Subscribe & Save items will continue to be shipped out to subscribed buyers, correct?

Have you opened a case with Seller Support for this question yet?

Regards,

CR_Amazon

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Seller_KFqZlhD43mB4D

Hello,

Thanks for the update. It would actually benefit us if the subscribe and save still shipped, even though the listing is closed. But, from your reply, it sounds like the sub&Save orders will be cancelled. Am I understanding that correctly?

Thanks,
Carly.

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