I received an email from Amazon reading "Action required: Account set to inactive due to dormancy". I sell books - probably only about one cheap book every two months or so. Somehow an expensive order has still come through, and now I cannot log in! I'm going round in circles trying to reactivate it - I've tried re-inputting my bank card details,e tc.. I cannot click on anything in my account dashboard - everything is deactivated. Please help so I can fulfil my customer's order!

I have completed my registration in North America and have received orders. But when I log in to my account, the UK market place opens. And I have received an email that account has been activated. But I am still unable to login to my account

I have been going back and forth with Account Health who have deactivated my account - along the lines of multiple account policy. I haven't started selling on Amazon yet. I created an account and have had my ID etc verified. My account is showing as it's healthy and doesn't have any policy violations. I can't find any details of having another account anywhere. The email I received talks about the same account name twice - the one I am trying to re-activate. Its very confusing. Whenever I submit to be re-activated, I get the same standard response 'we don't have enough information to reactivate your account'.

I raised a support case with Amazon Account Health team to help with the error, but I get an auto response email saying I need to submit information via the Account Health submit an appeal system on Seller Central. I've done this numerous times but I'm not getting anywhere. I could really do with speaking to someone to try and get to the bottom of the issue but there doesn't seem to be this option for Account Health.

Please please help. I really want to get my account reactivated so I can start selling.