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Update to fee categories on your products as of October 15
Hello All,
I have just been notified that one of my books: ASIN B0000CKI0P Hariette Wilson's Mistress of many (Bestseller library) is going to be reassigned to Office Products.
As far as I can see the fees for the two categories are the same, so I'm not sure what difference it makes (unless someone is searching using the Advanced Search)... but is there any way to appeal this Artificial Stupidity??
Thanks for any help
Brian
16 replies
Seller_ZJhFeE3tNKzfh
Amazon will tell you because that is where 'our' customers are finding your products.
Still can't forget the time amazon told me that was the case with an industrial blow torch that was in books, because that was the logical category a customer would look for an industrial blow torch.
They still moved it back.
Seller_TA4N8tPN5wjCJ
I just got the notice, it turns out that 2 of my books are in the wrong categories but the fees won't change.
BUT, on looking into the fees, I find Amazon state that for books it's 15.3% plus 50P closing fee per transaction. I wish! have they been overcharging me all these years?
Seller_RAXEWLxQ2dbmN
I received an email about it and it tells me to click a link to download a report.
The link redirects from the UK site to to amazon.eu and asks me to log-in but I don't log-in via links in emails if I can avoid it.
Is there a direct link in seller central about this?
I find it ridiculous that Amazon still sends links that lead directly to a log-in page...talk about a gift to scammers. :(
As for changing categories - if the fees are the same I guess it doesn't matter in that respect but it will make a big difference if they move a book into a restricted category.
It means it will probably be impossible to edit or relist it.
Seller_FZJiyCoTnOJZs
I have books variously recategorised as Home and Kitchen, Office Products, Music, Video and DVD. Only one book has been correctly reassigned (from toys to books - it is a book about Teddys).
Bizarrely a tranche of assorted DVDs has been moved to Video Games and Gaming Accessories, and again just one single DVD has been correctly reassigned from Electronic Accessories to Music, Video and DVD.
Obviously, I have filed the communication in the Amazon B*ll*cks file where it belongs - just in case there are issues with these changes in future, and I need to refer to it again.
Seller_HwaQlgFnhSuGS
I dad this email and created another thread.
Our birthday badges are apparenly now Jewellery........ so will be moved to Jewellery and charged a higher fee. Meanwhile, one they already have in Jewellery (only difference is age), is moving out of Jewellery to a lower fee category. The fee increase is a big jump on a low cost item.
I have opened a case and they have stated they should be in a completely different category to what it was being moved to... so passed to another team.
Seller_yylt4LmSkAuNg
Good luck with that - we ended up going to managing director over birthday badges being classed as jewellery and STILL got nowhere.
Seller_HwaQlgFnhSuGS
They have come back and said they should all be in "Office Products" and we are awaiting the correct team to work on it..... not holding my breath though.
Seller_uR8nGTI8z0RIW
For us. some fees are going to be £15 more expensive. There is any way to appeal this?
Seller_EkGoiphKgUnUI
I wonder what all the squishmallows I've previously complained about being listed as PS5 games and got nowhere, will be recatagorised as. Garden furnature, perhaps?
Its funny how when I have an issue, I apparently have to be the brand owner to get anywhere, but when Amazon feels theres an issue, the world has to move around them.
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