[Action Required] Information needed for your Selling on Amazon payment account
Hi
I received the following notification and I am not sure exactly what documents they require. My account is registered under the LTD company of which I am the director and my wife is a shareholder. Are they asking for (Incorporation Certificate)?
In the notification point number 2 states “Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.” But I do not see the “Add beneficial owner” under the Identity Information section on Seller Central, see snapshot attached.
Can you please direct me exactly what documents to upload and how to add a beneficial owner which is perhaps my wife.
Dear Seller,
_ _
We are contacting you, as we require the beneficial owners of your business to be registered on your account.
_ _
A beneficial owner is a natural person who directly or indirectly owns more than 25% of the shares or voting rights in your business.
we request you to provide a recent filing history of a share holder document .
_ _
If you do not update your beneficial owner information, your account will be restricted as follows:
– From 15-04-2020 , your funds will no longer be disbursed in any European Marketplaces.
– From 29-04-20202 , you will not be allowed to sell on Amazon’s European Marketplaces.
_ _
To continue with your account verification, please update the number of beneficial owners by following the instructions below.
_1. Go to the “Identity Information” section of Seller Central _
https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard
2. Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.
3. Enter the beneficial owners’ details.
4. Click “Submit for Verification”.
_ _
If you have questions about this policy or your account, please contact us (https://sellercentral-europe.amazon.com/cu/contact-us?skipHelpHubRedirect=true&uid=QTMxWkNMSTUyTjdXSlgtMTU4MDAyOTE3MDAwNw%3D%3D).
_ _
Sincerely,
_ _
The Amazon Payments Team
[Action Required] Information needed for your Selling on Amazon payment account
Hi
I received the following notification and I am not sure exactly what documents they require. My account is registered under the LTD company of which I am the director and my wife is a shareholder. Are they asking for (Incorporation Certificate)?
In the notification point number 2 states “Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.” But I do not see the “Add beneficial owner” under the Identity Information section on Seller Central, see snapshot attached.
Can you please direct me exactly what documents to upload and how to add a beneficial owner which is perhaps my wife.
Dear Seller,
_ _
We are contacting you, as we require the beneficial owners of your business to be registered on your account.
_ _
A beneficial owner is a natural person who directly or indirectly owns more than 25% of the shares or voting rights in your business.
we request you to provide a recent filing history of a share holder document .
_ _
If you do not update your beneficial owner information, your account will be restricted as follows:
– From 15-04-2020 , your funds will no longer be disbursed in any European Marketplaces.
– From 29-04-20202 , you will not be allowed to sell on Amazon’s European Marketplaces.
_ _
To continue with your account verification, please update the number of beneficial owners by following the instructions below.
_1. Go to the “Identity Information” section of Seller Central _
https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard
2. Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.
3. Enter the beneficial owners’ details.
4. Click “Submit for Verification”.
_ _
If you have questions about this policy or your account, please contact us (https://sellercentral-europe.amazon.com/cu/contact-us?skipHelpHubRedirect=true&uid=QTMxWkNMSTUyTjdXSlgtMTU4MDAyOTE3MDAwNw%3D%3D).
_ _
Sincerely,
_ _
The Amazon Payments Team
13 replies
Seller_HRqC7Eq5Rjcr4
You can download the extract from companies house website free of charge. Upload the PDF to Amazon.
Before the lockdown they usually verified this information within a day or two, most likely longer at the moment.
Seller_lljyzgTxr5fgI
If that screenshot is up to date, it shows you have added the Company Name, Registration Number and Address details. According to that, you have not uploaded the Articles and Memorandum of Association or the Share Allotment Certificates. The Share Allotment Certicate determines what percentage of shares are owned by who (ie, the beneficial owners). You should have these as part of your company registers. Where it says “Upload Document” you should be able to click on that and add the necessaries.
Seller_JbastRuQIwBLy
Thanks for you replies. But currently only my name shows under Beneficial owners in SC. Where can I add my wife as a beneficial owner because there is no “Add beneficial owner” link as stated in number 2 of the notification “Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.”
Seller_JbastRuQIwBLy
Can someone please help me with the above
Seller_JbastRuQIwBLy
Can you please check the attached snapshot and advice whether these are the right documents they requested:
For the Memorandum of association I found this page on the company house for my company which has no logo or anything, is this acceptable?
I found this 11 pages document but no where does it state the names of my company or the name of the director and shareholders, is this the article of association? Is it the right document?
Seller_NKmK7fYw9KuPj
Can you kindly share how you resolved this in the end ?
Question is how to add a new beneficial owner - as it clearly doesn’t always show as an option within settings.
Look forward to your response.
Cheers
[Action Required] Information needed for your Selling on Amazon payment account
Hi
I received the following notification and I am not sure exactly what documents they require. My account is registered under the LTD company of which I am the director and my wife is a shareholder. Are they asking for (Incorporation Certificate)?
In the notification point number 2 states “Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.” But I do not see the “Add beneficial owner” under the Identity Information section on Seller Central, see snapshot attached.
Can you please direct me exactly what documents to upload and how to add a beneficial owner which is perhaps my wife.
Dear Seller,
_ _
We are contacting you, as we require the beneficial owners of your business to be registered on your account.
_ _
A beneficial owner is a natural person who directly or indirectly owns more than 25% of the shares or voting rights in your business.
we request you to provide a recent filing history of a share holder document .
_ _
If you do not update your beneficial owner information, your account will be restricted as follows:
– From 15-04-2020 , your funds will no longer be disbursed in any European Marketplaces.
– From 29-04-20202 , you will not be allowed to sell on Amazon’s European Marketplaces.
_ _
To continue with your account verification, please update the number of beneficial owners by following the instructions below.
_1. Go to the “Identity Information” section of Seller Central _
https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard
2. Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.
3. Enter the beneficial owners’ details.
4. Click “Submit for Verification”.
_ _
If you have questions about this policy or your account, please contact us (https://sellercentral-europe.amazon.com/cu/contact-us?skipHelpHubRedirect=true&uid=QTMxWkNMSTUyTjdXSlgtMTU4MDAyOTE3MDAwNw%3D%3D).
_ _
Sincerely,
_ _
The Amazon Payments Team
[Action Required] Information needed for your Selling on Amazon payment account
Hi
I received the following notification and I am not sure exactly what documents they require. My account is registered under the LTD company of which I am the director and my wife is a shareholder. Are they asking for (Incorporation Certificate)?
In the notification point number 2 states “Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.” But I do not see the “Add beneficial owner” under the Identity Information section on Seller Central, see snapshot attached.
Can you please direct me exactly what documents to upload and how to add a beneficial owner which is perhaps my wife.
Dear Seller,
_ _
We are contacting you, as we require the beneficial owners of your business to be registered on your account.
_ _
A beneficial owner is a natural person who directly or indirectly owns more than 25% of the shares or voting rights in your business.
we request you to provide a recent filing history of a share holder document .
_ _
If you do not update your beneficial owner information, your account will be restricted as follows:
– From 15-04-2020 , your funds will no longer be disbursed in any European Marketplaces.
– From 29-04-20202 , you will not be allowed to sell on Amazon’s European Marketplaces.
_ _
To continue with your account verification, please update the number of beneficial owners by following the instructions below.
_1. Go to the “Identity Information” section of Seller Central _
https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard
2. Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.
3. Enter the beneficial owners’ details.
4. Click “Submit for Verification”.
_ _
If you have questions about this policy or your account, please contact us (https://sellercentral-europe.amazon.com/cu/contact-us?skipHelpHubRedirect=true&uid=QTMxWkNMSTUyTjdXSlgtMTU4MDAyOTE3MDAwNw%3D%3D).
_ _
Sincerely,
_ _
The Amazon Payments Team
[Action Required] Information needed for your Selling on Amazon payment account
Hi
I received the following notification and I am not sure exactly what documents they require. My account is registered under the LTD company of which I am the director and my wife is a shareholder. Are they asking for (Incorporation Certificate)?
In the notification point number 2 states “Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.” But I do not see the “Add beneficial owner” under the Identity Information section on Seller Central, see snapshot attached.
Can you please direct me exactly what documents to upload and how to add a beneficial owner which is perhaps my wife.
Dear Seller,
_ _
We are contacting you, as we require the beneficial owners of your business to be registered on your account.
_ _
A beneficial owner is a natural person who directly or indirectly owns more than 25% of the shares or voting rights in your business.
we request you to provide a recent filing history of a share holder document .
_ _
If you do not update your beneficial owner information, your account will be restricted as follows:
– From 15-04-2020 , your funds will no longer be disbursed in any European Marketplaces.
– From 29-04-20202 , you will not be allowed to sell on Amazon’s European Marketplaces.
_ _
To continue with your account verification, please update the number of beneficial owners by following the instructions below.
_1. Go to the “Identity Information” section of Seller Central _
https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard
2. Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.
3. Enter the beneficial owners’ details.
4. Click “Submit for Verification”.
_ _
If you have questions about this policy or your account, please contact us (https://sellercentral-europe.amazon.com/cu/contact-us?skipHelpHubRedirect=true&uid=QTMxWkNMSTUyTjdXSlgtMTU4MDAyOTE3MDAwNw%3D%3D).
_ _
Sincerely,
_ _
The Amazon Payments Team
13 replies
13 replies
Seller_HRqC7Eq5Rjcr4
You can download the extract from companies house website free of charge. Upload the PDF to Amazon.
Before the lockdown they usually verified this information within a day or two, most likely longer at the moment.
Seller_lljyzgTxr5fgI
If that screenshot is up to date, it shows you have added the Company Name, Registration Number and Address details. According to that, you have not uploaded the Articles and Memorandum of Association or the Share Allotment Certificates. The Share Allotment Certicate determines what percentage of shares are owned by who (ie, the beneficial owners). You should have these as part of your company registers. Where it says “Upload Document” you should be able to click on that and add the necessaries.
Seller_JbastRuQIwBLy
Thanks for you replies. But currently only my name shows under Beneficial owners in SC. Where can I add my wife as a beneficial owner because there is no “Add beneficial owner” link as stated in number 2 of the notification “Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.”
Seller_JbastRuQIwBLy
Can someone please help me with the above
Seller_JbastRuQIwBLy
Can you please check the attached snapshot and advice whether these are the right documents they requested:
For the Memorandum of association I found this page on the company house for my company which has no logo or anything, is this acceptable?
I found this 11 pages document but no where does it state the names of my company or the name of the director and shareholders, is this the article of association? Is it the right document?
Seller_NKmK7fYw9KuPj
Can you kindly share how you resolved this in the end ?
Question is how to add a new beneficial owner - as it clearly doesn’t always show as an option within settings.
Look forward to your response.
Cheers
Seller_HRqC7Eq5Rjcr4
You can download the extract from companies house website free of charge. Upload the PDF to Amazon.
Before the lockdown they usually verified this information within a day or two, most likely longer at the moment.
Seller_HRqC7Eq5Rjcr4
You can download the extract from companies house website free of charge. Upload the PDF to Amazon.
Before the lockdown they usually verified this information within a day or two, most likely longer at the moment.
Seller_lljyzgTxr5fgI
If that screenshot is up to date, it shows you have added the Company Name, Registration Number and Address details. According to that, you have not uploaded the Articles and Memorandum of Association or the Share Allotment Certificates. The Share Allotment Certicate determines what percentage of shares are owned by who (ie, the beneficial owners). You should have these as part of your company registers. Where it says “Upload Document” you should be able to click on that and add the necessaries.
Seller_lljyzgTxr5fgI
If that screenshot is up to date, it shows you have added the Company Name, Registration Number and Address details. According to that, you have not uploaded the Articles and Memorandum of Association or the Share Allotment Certificates. The Share Allotment Certicate determines what percentage of shares are owned by who (ie, the beneficial owners). You should have these as part of your company registers. Where it says “Upload Document” you should be able to click on that and add the necessaries.
Seller_JbastRuQIwBLy
Thanks for you replies. But currently only my name shows under Beneficial owners in SC. Where can I add my wife as a beneficial owner because there is no “Add beneficial owner” link as stated in number 2 of the notification “Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.”
Seller_JbastRuQIwBLy
Thanks for you replies. But currently only my name shows under Beneficial owners in SC. Where can I add my wife as a beneficial owner because there is no “Add beneficial owner” link as stated in number 2 of the notification “Click “+Add beneficial owner” which is located at the bottom of the screen, in blue font.”
Seller_JbastRuQIwBLy
Can someone please help me with the above
Seller_JbastRuQIwBLy
Can someone please help me with the above
Seller_JbastRuQIwBLy
Can someone please guide me on this
Seller_JbastRuQIwBLy
Can you please check the attached snapshot and advice whether these are the right documents they requested:
For the Memorandum of association I found this page on the company house for my company which has no logo or anything, is this acceptable?
I found this 11 pages document but no where does it state the names of my company or the name of the director and shareholders, is this the article of association? Is it the right document?
Seller_JbastRuQIwBLy
Can you please check the attached snapshot and advice whether these are the right documents they requested:
For the Memorandum of association I found this page on the company house for my company which has no logo or anything, is this acceptable?
I found this 11 pages document but no where does it state the names of my company or the name of the director and shareholders, is this the article of association? Is it the right document?
Seller_NKmK7fYw9KuPj
Can you kindly share how you resolved this in the end ?
Question is how to add a new beneficial owner - as it clearly doesn’t always show as an option within settings.
Look forward to your response.
Cheers
Seller_NKmK7fYw9KuPj
Can you kindly share how you resolved this in the end ?
Question is how to add a new beneficial owner - as it clearly doesn’t always show as an option within settings.
Look forward to your response.
Cheers
