Account deactivated due to Section 3 [multiple accounts policy violation]
My account has been deactivated due to Multiple Accounts Violation . I got an email stating that I should provided ddocumentation to verify my identity . I did submit the documents they said they do not have enough information to reactivate my account . Please assist me what should i do regarding this matter .
3 replies
Emet_Amazon
Hello @Seller_K7A526XPEeKOX,
Thank you for posting your concerns with your account deactivation.
Can you further clarify the situation you're experiencing? Do you have multiple accounts or do you sell in different regions? Are all of your stores in good standing?
Multiple account policy violations require documents such as contracts, termination agreements, bill of sale or transfer of ownership to help validate the reason for the association but also verifying separation.
A request to verify the identity of your account is a separate issue, due to the mention of multiple issues I will ask that you provide your original deactivation notice to ensure we're offering the proper guidance.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_Ocr1UwNtxUVwc,
Thank you for posting your concerns.
I see you posted your concerns already, this is great since it also looks like we recently responded on your thread. I would suggest following up there for additional support moving forward.
Emet.
