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How can I keep my Amazon store open if I am going away for 1 night?
I need to go to a funeral this week. Is there an easy way to keep my Amazon store open and ship the orders when I get back without upsetting my account health?
For example, can I change my handling time to 2 days temporarily?
10 replies
Seller_RAXEWLxQ2dbmN
You could go on holiday mode for the duration but if you are determined to keep offers open you could also change your handling time.
I'm not too sure how you can do that in bulk. If you have only a few SKUs it's easy enough to do it manually.
Seller_o8KAZFTZhCK84
Go to settings > shipping settings > general shipping settings, and you can set your default handling time to 2 days.
Don't forget though that any messages need to be responded to within 24 hours irrespective of this, late responses will hit your metrics.
Seller_540qgZMXuuXdD
What I've done before is wake up early. Go into holiday mode and process all orders.
Then at 2 pm, or whatever your cutoff time is, turn off holiday mode.
You miss a few hours of orders, but the biggest problem is if you get orders that are stuck in pending, so there's a risk.
Seller_J9BpfRVDSTgNs
You could use a fulfilment company to ship your orders?! How many orders do you think you will get?
Seller_40ozsHlGqPuEL
Yes, there are ways to manage your Amazon store while you're away for a short period, like attending a funeral, without negatively impacting your account health. Here are some options:
Adjust Handling Time: You can temporarily change your default handling time to 2 days (or longer if needed). To do this:
Go to Settings > Shipping Settings in your Seller Central account.
Under General Shipping Settings, locate the handling time section and click Edit.
Set your desired handling time (e.g., 2 days) and save the changes.
This will update the estimated delivery times displayed to customers, giving you extra time to process orders.
Enable Vacation Mode: If you prefer not to accept new orders while you're away, you can activate vacation mode:
Go to Settings > Account Info in Seller Central.
Under Listings Status, select Inactive to temporarily pause your listings.
This ensures you won't receive new orders during your absence, but you'll still need to handle any pending orders.
Fulfilment Assistance: If you anticipate a high volume of orders, consider using a fulfilment service or asking a trusted person to manage shipments on your behalf.
Respond to Messages: Remember that Amazon requires sellers to respond to customer messages within 24 hours, even if you're away. You might want to set up an auto-reply explaining your situation and when you'll be able to respond fully.
These steps can help you manage your store effectively while attending to personal matters.
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