The Drop Shipping Rulebook
First, what is drop shipping? Drop shipping on Amazon refers to using a third-party to fulfill orders to customers on your behalf. The key thing for sellers to know is that drop shipping is only allowed if you are clearly identified as the seller of record.
The Do List for Drop Shipping on Amazon:
- Have an agreement with your supplier where you are the only seller of record and the only entity identified as the seller of your products on all packing slips, invoices, external packaging, or any other information included or provided in connection with the products.
- Remove any packing slips, invoices, external packaging, or other information identifying a different seller or supplier before shipping the order.
- Remain responsible for customer returns and always comply with Business Solutions Agreement.
The Don't List for Drop Shipping on Amazon:
- Purchase products from a third party (including Amazon or another seller) and have them ship directly to customers, unless you are identified as the seller of record.
- Ship orders with any packing slips, invoices, or packaging that indicates a seller name or contact other than your own.
Be sure to check out the drop shipping video in Seller University for more details on how to properly drop ship on Amazon, as well as the consequences of not following the rules.
4 replies
Seller_76AUwmqvSyRIM
"including Amazon"
This is what catches a lot of sellers out and they then complain that Amazon does not trust Amazon's own invoices.
Seller_FQHkqHJI5SqTh
Yet for decades 'booksellers' have been breaking many of these rules seemingly with impunity.
It's obvious to the trade who they are and how AZ can't work it out is beyond us.
Interesting article on Zubal Books' website that names more or less all of them if you want to pass them on to the powers that be.
Seller_1O3FoOeIpwuQ6
I'd love to know what Amazon is doing to prevent dropshipping by fraudulent customers who fulfil orders via Amazon that they have made on other platforms using fake names and billing addresses, then falsely claiming refunds on items that have been correctly delivered to 3rd parties. We have seen a huge upsurge in this in the last 2 years and it doesn't appear to us that anyone at Amazon is taking responsibility for shutting it down. We're a tiny business, but if we can see this practice clearly with over 80 unknown resellers for 1 particular SKU on one other UK marketplace platform alone, the national impact must be enormous.
