Shipping templates revert to default

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_nqv3Y1w0VLzS0

Shipping templates revert to default

Hi, I wonder if anyone can help me as Amazon seem unable to. I have set up my shipping templates and have every listing assigned to one but a lot of listings keep changing back to Amazon’s default shipping. I just received yet another international order with free shipping. I have lost money already on most of my orders. I keep changing the listings back to the correct shipping but I cannot do this 24/7. Can anyone please help?

199 views
12 replies
Tags:Shipping
00
Reply
0 replies
user profile
Seller_7VbclcPFFRTnc

Is this order from the UK site or an eu site ?
If from an eu site have you set up your prices on the shipping templates on your eu sites too ?

00
user profile
Seller_uFiGbHvMgxhrR

Have you definitely pressed Save at the very bottom of your screen after changing it? I only ask because I forgot to do this once

00
Follow this discussion to be notified of new activity