Just received email to "complete required actions" and there aren't any!
Can any MOD help us figure this out? @Cooper_Amazon@Steve_Amazon@Danika_Amazon@CR_Amazon@Micah_Amazon@Tiff_Amazon
I just got (and I see others did too) and email telling me I need to "complete the required actions below" AND THERE AREN'T ANY:
And, of course, i still have no hyperlinks or any indication of any information needed on the Seller Acct info page.
This process is not getting better.
2 replies
Danika_Amazon
Hi @Seller_oJY2X570rx42Ethanks for tagging me. I know we've just posted the INFORM Consumers Act Verification FAQs, which may be helpful to you.
If you don't find the info you need, please reply here and one of us will get back to you early next week.
Thanks,
- Danika
Stevie_Amazon
Greetings @brewlalatea,
This is Stevie from Amazon checking in on your thread to provide next steps. Based on what you have shared and the high priority of the INFORM Consumers Act I encourage you to connect with our Account Health Support team by phone.
Given the nuance of your experience and the personal nature of the technical issue you are experiencing I suggest using the "Call Me Now" feature found on your Account Health Dashboard. We will want our team to put eyes on your account directly and talk through the best course of action for your personal information involving the INFORM Consumer Act requirements.
In the meantime, @Danika_Amazon has provided the FAQs for the INFORM Consumer Act which can be helpful for you to review. Don't hesitate to post here with an update on your situation after that phone call, as the forums community and I are here to support you.
All the best,
Stevie
