Account is deactivated
Hello,
Amazon has deactivated my account. The reason for this is why they said that my company information and my country of residence are not the same.
No problem so far. I sent my documents and they informed me that the process will be finished in 14 days.
But it’s been 15th day and they still want me to wait.
I bought many products in the warehouse I rented and I need to send them to amazon warehouses as soon as possible and sell them, and of course, I pay the loss, not amazon.
In this case, I said call me now from amazon account health and again they informed me that they could not give me any date to wait.
I was really a victim of this. I suffered a lot.
What should I do ?
I would be glad if you help.
0 replies
Seller_7VbclcPFFRTnc
There’s a number in the vat registration number section of your seller profile page - but it’s not a UK VAT number
In order to store stock in uk , as you are a netp, you need to be uk vat registered
Your only 2 feedback are also from someone with the same surname as you
Did the deactivation notice mention anything about sales manipulation ?
Seller_yk3kzHpjMMa4B
Hi @GNIKLAW_LTD ,
I am Mary here to assist you.
From your post we understand that you need help with the verification process update.
Usually it may take more than expected time for the investigation to be completed.
However, investigation of the appeal depends upon the nature of the account and are based on the information and the documentation that team have received from you.
You have been remarkably patient in this regard. We encourage you to wait for some more time for the department to complete the investigation and respond.
Your patience is highly appreciated.
To Know more about Verification Process please click here.
If you need any further assistance, you can post here so that we can help you.
Regards,
Mary
