Buyer stolen my product.
For order: 171-1316700-7165912.
Tracking number is : [Modifié par le modérateur (Ange): données personnelles supprimées]
The value of this product has exceeded 25 euros, but amazon has issued a no reason refund to help the buyer steal the item from me!!!
I was defrauded of 30000 euros by buyer in 2022. Amazon is so bad. No one will use amazon anymore.
This is too unfair. I ask amazon compensate sellers, stop unauthorized returns immediately!
Amazon grows by harming sellers!
Sincerely.
7 replies
Ange_Amazon
Hi @Seller_uE3yT0CVhftqM,
First, letting you know that I removed the tracking number as this can be linked to personal data.
I've looked into the order you mentioned and I am unsure why there was a returnless refund for this specific order. It seems that in this scenario you could possibly raise a Safe-T claim.
Have you tried doing it yet?
Let me know.
Ange
Seller_uE3yT0CVhftqM
Safe-t claim is invalid.
Amazon hurts sellers too much!!!!
Ange_Amazon
Ok @Seller_uE3yT0CVhftqMthanks for confirming.
Have you already opened a case to Seller Support and asked them why a returnless refund was granted to the buyer?
Ange d'Amazon
Seller_uE3yT0CVhftqM
I have tried before,it's useless. Seller support give me lots of links, and it's about safe T-claims.
Please help me.
Thank you.
Ange_Amazon
Hi @Seller_uE3yT0CVhftqM,
Could you please share with me the related case ID?
Ange
Seller_uE3yT0CVhftqM
Sorry, it's useless. So I give up to ask seller support.
Posting on seller form, just for reminding others.
Isn't it the meaning of seller forum?
I don't expect bots to solve any problems.
Ange_Amazon
Hi @Seller_uE3yT0CVhftqM,
It is completely up to you whether you want for the Community Managers to help further or not.
If you do not need our support, I wish you good luck with everything.
Take care
Ange
