Hello there, this is the message I got. Account is active in Europe and inactive in North America where we do not want to sell anyway. How do I set the NA markets inactive and reactivate our store to sell in European markets, mainly UK?

I see others have had the same problem. How do I get in touch with a person in customer service? Tried to contact our account manager but her email is invalid. Cannot seem to find a way out.

Would closing this account and opening a new one solve the problem?

Any suggestion is welcome. Thanks

I received an email from Amazon reading "Action required: Account set to inactive due to dormancy". I sell books - probably only about one cheap book every two months or so. Somehow an expensive order has still come through, and now I cannot log in! I'm going round in circles trying to reactivate it - I've tried re-inputting my bank card details,e tc.. I cannot click on anything in my account dashboard - everything is deactivated. Please help so I can fulfil my customer's order!

Hello,

We verified the account back in January16th and it was successful however the system was not updated therefore our account has been set as inactive on 16th February. Seller Support have transferred it to the verification team but not heard anything regarding it. Original ticket transferred on 16th February.

We have an active product which is loosing ranking & sales due to this admin error.

Case log: 10817855932

@Seller_rl7kltrMnkHFJ@Seller_4GjtS9k0cnHHv