Deactivated account

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Seller_ruVJpjTiKtFce

Deactivated account

My account has deactivated by submitting a wrong bank statement mistakenly.as a result i receive an email from amazon email is attached in below please guide me i upload correct statement too many times and also open cases but again same failed result !

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Tags:Bank account
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Seller_7VbclcPFFRTnc

Seems pretty straightforward what they’ve said in that message

How did you manage to send the wrong one

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Maja_Amazon

Hello! Transferring the case to Account Health category for better assistance.

Regards,
Maja

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Seller_k6eoEUabo3Exy

Hello @THE_EXPANDERS_UK,

I’m Noor from Amazon, here to assist you.

From the post above, I understand that you have concerns related to “Identity verification”.

There are certain policies that Amazon expects its sellers to follow while operating the platform, and requests for identity verification documents when required. As mentioned, you had submitted invalid document, anymore docs related to the issue have not been accepted. Identity verification process is considered as very important and one of the crucial steps in Amazon.

Verification decisions are final and are based on the information/documentations that team had received from you.

To Know more about Verification Process please click here.

If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.

Regards,
Noor

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