Customers from Germany cannot order the product.
ForumsHomeDiscussions

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
Germany
imgSign in
Country changed
user profile
Seller_pSfbfOkB0Ayp2

Customers from Germany cannot order the product.

Hi, after unlocking the account by amazon, customers from Germany can not order our products. The shipping settings are correct nevertheless customers cannot place an order. This applies to all asins.

How to fix this?

img
15 views
1 reply
Account Health
Tags:Seller Support
00
Reply
1 reply
user profile
Jona_Amazon
In reply to: Seller_pSfbfOkB0Ayp2’s post

Hi @Seller_pSfbfOkB0Ayp2,

Welcome to the German Seller Forum!

To be able to understand the issue in more detail: could you let me know which shipping settings you are currently using?

Best,

Jona

00
Follow this discussion to be notified of new activity